CallRail Review – Are You Tracking Your Calls?

Call tracking tends to be one of those things I want to measure across any web operation I am involved in – its generally very integral to moving the bottom line. Whether or not a site depends on the income generated from a fat pipeline of new inbound phone calls I still like to monitor them. CallRail gives me a great base foundation to build out and monitor call activity with. With features like the ability to record calls, take notes on callers, monitor geographic regions that are generating the most interest as well as a myriad of other features that I go into further detail below.

Call Rail Review – Behind the scenes:

CallRail sits on top of the Twilio stack so you know the backbone of the SaaS is rock solid. Twilio is a very large, dominant player in the industry that offers vendors the affordability over the traditional, expensive Call routing provider. The benefit you get with CallRail instead of simply setting up a Twilio account is that you get Dashboards and customizations to reporting that you wouldn’t be able to generate without hiring a developer. They even recently added Webhooks so you can better optimize calls in the CRM process. Continue reading CallRail Review – Are You Tracking Your Calls?

5 Ubiquity Command Add-ons Needed by SEO/SMO’s – Now!

So Ubiquity just came out, and I must say this thing is sweet. It is a tech geeks dream. They have only unleashed a handful of operations so far. The sky is the limit with this thing, there will be many command add-ons rolling out in the future, I am sure.

If you have no idea what I am talking about check out the video below:


Ubiquity for Firefox from Aza Raskin on Vimeo.

Blog Writers Ubiquity:

One idea I have so far is an auto inner linking command to alleviate that nasty chore of finding the right page to link to on your site. Imagine if you are typing a blog post in your wysiwyg editor and you need to interlink a phrase. You simply highlight it, and open up Ubiquity via ctrl-space. You type in inner-link and boom. That phrase is linked to the most relevant page on your site. How might this work? Honestly, not sure how the api’s work right now, but if you could get Ubiquity to query site:www.domain.com “highlighted phrase” in Google and return the #1 result as the page to link to then this might just be a time saver.

Link Builders Ubiquity:

This one is a no brainier, but being able to type in link-count, and it takes you to the yahoo site explorer page, defining the number of links for that page. Also, being able to quickly see the total number of links for the domain would be nice.


Social Bookmarkers Ubiquity:

It would be extremely handy if there was a command line prompt for say, bookmark, and it opened up 3 new tabs. They could be something like Digg, Stumble-Upon and Reddit. Each site would have the URL of the page you came from already preloaded, as well as embedded description content if you highlighted text on the old page.

Competitive Analysis Ubiquity:

Lets say you want to do some quick competitive analysis on a specific domain. The newly launched Quarkbase.com is a great place to ping. Open up Ubiquity and query site-stats and off you go to -> http://www.quarkbase.com/show/”site-name”

Jerk-Off Commenter Ubiquity:

Perhaps you find some jack face leaving an abusive low blow comment, and want to find out potentially if they have commented other places across the web. Open up Ubiquity and type in comment-finder “name” and it queries http://www.backtype.com/people?q=lex.

Rob, Aaron, Shady let me know when this is done.

Thanks,

Brian